Operations Support

Position: Operations Support

Work location: Singapore

Reporting to: Regional Operation Support Center Manager

 

Overview:

As an Operations Support, you will be responsible to support and assist a wide range of operations with a special focus on Account Management, Customer Service, Client Satisfaction, Projects Documentation, and Services Delivery. As part of the team, you will also be expected to assist with the office management. Service delivery and to support Operations Center across APAC region.

 

Main responsibilities:

• Support Account Managers to prepare quotations, generate reports, follow up on invoices, payment collection, and documentation management. 

• Support the Customer Service Ticket system by tracking tickets, providing timely updates, arranging routine maintenance service, and customizing service analysis reports. 

• Support the project team with creating LSP PO, client reports, project reports, and other communications-related documents.  

• Assist in monitoring and tracking the status of product deliveries, order fulfilment, sales orders, purchase orders, and related processes. 

• Providing management assistance to the executive team. 

• Proactively help solve problems and build the business. 

• Working with other team members to increase value . 

Requirements:

• Great coordination, organization, and paperwork management skills.

• Strong communication skills and able to work closely with different team members. 

• Proactive problem solver.

• Quick learner

• Detail oriented.

• Result oriented.

• Proficiency both written & oral in English. Other languages is an advantage.

• Basic knowledge with AutoCAD, Bluebeam, and BIM 3D drawing is an added advantage [not mandatory]

Send your resume to hr@bluoceansecurity.com.

Here at BluOcean Security, you will be working with the best people in the industry. Our team consist of experts passionate about delivering unparalleled security solutions to our distinguished clientele We believe in excellence, dedication, and innovation. You will have a chance to participate in the growth of premium, security service provider in Asia Pacific. We are serious and proud of what we do and hope to attract like-minded professional. As part of our organizational growth, we are looking for individuals who share our vision and values.